tN
tamryn N
1 reviews | Active since Oct 2021
25 Oct 2021, 09:38
ITC STILL NOT UPDATED
I have settled my *** with you guys on 04/08/2021 but im fighting with you people to update my ITC as account still shows active which is affecting my credit report . i called again this morning where i was informed Mareece Dalton the person dealing with my case has never escalated the matter ever to be updated as per call with Kedibone. I want this updated urgently as the company is useless i was told call cant be transfferred to manager or to Mareece dealing with the matter. it takes 5business working days to be updated as per my bank that advised this account is haulting me to open an account. i am seriously annoyed with this pathetic service
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MBD's replyOfficial
25 Oct 2021, 12:56Dear Ms Niekerk
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings .
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings .
Kind Regards,
Complaints Officer
MBD
MBD's reply25 Oct 2021, 12:56
Official
Dear Ms Niekerk
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings .
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings .
Kind Regards,
Complaints Officer
MBD