Interest charged same amount as capital amount
I requested a statement on my Finchoice account. (Capital Data) My balance on this account/the capital amount was R 1 019.14 . I was charged interest from August 2020 till September 2022 an amount of R1 019.14 How on earth is this possible ? On previous correspondence it was confirmed that no interest will be charged . Please look into this as I am sure you have made a mistake . According to me I only owe you R319 after payments of R700 was made . Thank You
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Replies (4)
MBD's replyOfficial
14 Sept 2022, 15:38Dear Ms Fourie
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply14 Sept 2022, 15:38
Official
Dear Ms Fourie
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
's updateReviewer Update
14 Sept 2022, 15:49Thank You for replying . Much appreciated .
's update14 Sept 2022, 15:49
Reviewer Update
Thank You for replying . Much appreciated .
's updateReviewer Update
27 Sept 2022, 13:28Good Day
I still haven't received any feedback regarding this issue .
Regards
I still haven't received any feedback regarding this issue .
Regards
's update27 Sept 2022, 13:28
Reviewer Update
Good Day
I still haven't received any feedback regarding this issue .
Regards
I still haven't received any feedback regarding this issue .
Regards
's updateReviewer Update
12 Oct 2022, 09:03Good Day
This is 12 October 2022 and nothing has been regarding issue mentioned above .
I received another call and now my balance is even more than last month after I paid R400.00 as well .
You leave me no choice to send this to council of debt collectors .
Thank You
This is 12 October 2022 and nothing has been regarding issue mentioned above .
I received another call and now my balance is even more than last month after I paid R400.00 as well .
You leave me no choice to send this to council of debt collectors .
Thank You
's update12 Oct 2022, 09:03
Reviewer Update
Good Day
This is 12 October 2022 and nothing has been regarding issue mentioned above .
I received another call and now my balance is even more than last month after I paid R400.00 as well .
You leave me no choice to send this to council of debt collectors .
Thank You
This is 12 October 2022 and nothing has been regarding issue mentioned above .
I received another call and now my balance is even more than last month after I paid R400.00 as well .
You leave me no choice to send this to council of debt collectors .
Thank You