DM
Desmond M
1 reviews | Active since May 2020
03 Jan 2023, 10:08
INTENTIONALLY WITHHOLDING INFORMATION!!
Have requested a statement of acccount for months with no response and also a letter stating which month i am in arrears on, to date emails are just ignored and in vain.
Please do better, use the same energy when harrassing consumers and act on our requests.
Helpful (0)
Replies (4)0
Replies (4)
MBD's replyOfficial
03 Jan 2023, 10:30Dear Mr Mathabatha
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply03 Jan 2023, 10:30
Official
Dear Mr Mathabatha
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
DM
Desmond M's updateReviewer Update
03 Jan 2023, 12:17Good day
Thank you, i will await patiently.
Thank you, i will await patiently.
DM
Desmond M's update03 Jan 2023, 12:17
Reviewer Update
Good day
Thank you, i will await patiently.
Thank you, i will await patiently.
DM
Desmond M's updateReviewer Update
20 Jan 2023, 15:43Good day
Please note on the same day of the reply I received a response from your legal practitioner telling me the matter has been escalated further, so what do you mean this matter has been addressed and resolved? there is no change and i do not understand why this is taking so long. when the same enquiry/investigation was done with Transunion it was found that MBD failed to provide valid reasons of the account which was concluded by being removed. Kindly send a report of how this account transpired as i need to consult my attorney.
I see this matter is not prioritized accordingly.
Please note on the same day of the reply I received a response from your legal practitioner telling me the matter has been escalated further, so what do you mean this matter has been addressed and resolved? there is no change and i do not understand why this is taking so long. when the same enquiry/investigation was done with Transunion it was found that MBD failed to provide valid reasons of the account which was concluded by being removed. Kindly send a report of how this account transpired as i need to consult my attorney.
I see this matter is not prioritized accordingly.
DM
Desmond M's update20 Jan 2023, 15:43
Reviewer Update
Good day
Please note on the same day of the reply I received a response from your legal practitioner telling me the matter has been escalated further, so what do you mean this matter has been addressed and resolved? there is no change and i do not understand why this is taking so long. when the same enquiry/investigation was done with Transunion it was found that MBD failed to provide valid reasons of the account which was concluded by being removed. Kindly send a report of how this account transpired as i need to consult my attorney.
I see this matter is not prioritized accordingly.
Please note on the same day of the reply I received a response from your legal practitioner telling me the matter has been escalated further, so what do you mean this matter has been addressed and resolved? there is no change and i do not understand why this is taking so long. when the same enquiry/investigation was done with Transunion it was found that MBD failed to provide valid reasons of the account which was concluded by being removed. Kindly send a report of how this account transpired as i need to consult my attorney.
I see this matter is not prioritized accordingly.
DM
Desmond M's updateReviewer Update
03 Mar 2023, 17:28Good day
Till now the office has said they are in talks with Experian, i just wonder what kind of talks would take over a month to try find a solution of keeping the account upto date, how can one even ask for a settlement whereas the information captured is denying me an opportunity to settle?
Please do better, this can't be much of an issue to drag for months.
Till now the office has said they are in talks with Experian, i just wonder what kind of talks would take over a month to try find a solution of keeping the account upto date, how can one even ask for a settlement whereas the information captured is denying me an opportunity to settle?
Please do better, this can't be much of an issue to drag for months.
DM
Desmond M's update03 Mar 2023, 17:28
Reviewer Update
Good day
Till now the office has said they are in talks with Experian, i just wonder what kind of talks would take over a month to try find a solution of keeping the account upto date, how can one even ask for a settlement whereas the information captured is denying me an opportunity to settle?
Please do better, this can't be much of an issue to drag for months.
Till now the office has said they are in talks with Experian, i just wonder what kind of talks would take over a month to try find a solution of keeping the account upto date, how can one even ask for a settlement whereas the information captured is denying me an opportunity to settle?
Please do better, this can't be much of an issue to drag for months.