1 reviews | Active since Sept 2016

28 Sept 2017, 09:23

Insults

I have never in my life be Insulted by a Call Centre like the one working at MBD . She did it for the first time I ignored again called me at work to Insult me . Is this what the NCA support , No? I am taking this to MBD to Reolve the issue or I will go to the police Station and Log a case . Instead of understanding people's sutiation she called me at work to Insult me when I told her that I will go to the Branch and make arrangement . If this is the kind of people you hire then the Consumer Advocates and NCR need to look at this .

0
Replies (4)
MBD
MBD's reply28 Sept 2017, 10:15
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

Best regards,

's update28 Sept 2017, 10:18
Reviewer Update
I need you guys to listen to the call and to speak to her and she must never tell me about having a bad da story . We all have our bad days and we dont go around Insulting Clients just because we can . This needs to be Reported at Police Station
's update09 Oct 2017, 12:35
Reviewer Update
I am still awaiting response
MBD
MBD's reply11 Oct 2017, 15:23
Official

Dear Sir/Madam

With reference to your query logged on the 28 September 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

Best regards,