JJ
JUICE J

1 reviews | Active since Jul 2011

21 Apr 2022, 08:37

Insulted

This morning at 7:30 I received a call from a fool who called me a stupid and used the f word. I don't care what this company represent but I will not be disrespected. I told this fool that she cannot call me before 8, she blatantly told me that the legislation allows her to call and that the will keep calling until I own up. I want this fool to get disciplined asap.

0
Replies (7)
MBD
MBD's reply21 Apr 2022, 09:34
Official
Dear Mr Seima

Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings. 

Kind Regards, 
Complaints Officer 
MBD
JJ
JUICE J's update21 Apr 2022, 09:48
Reviewer Update
I will be following up daily on this one. ***, the fool phoned at exactly 07:34 and insulted me for 1m and 7 seconds.
JJ
JUICE J's update21 Apr 2022, 09:48
Reviewer Update
079*250*3991
MBD
MBD's reply21 Apr 2022, 11:03
Official
Dear Mr Seima

Kindly be advised that the matter has been referred for investigation and we will revert to you with the outcome.

Kind Regards, 
Complaints Officer 
MBD
JJ
JUICE J's update12 May 2022, 14:03
Reviewer Update
I am waiting for the minutes of the meeting per email sent.
MBD
MBD's reply12 May 2022, 14:47
Official
Dear Mr Seima

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regardsCOMPLAINTS OFFICER
MBD
JJ
JUICE J's update12 May 2022, 14:51
Reviewer Update
Hi,

I will be taking this up with relevant ombudsman. IT sounds very ***** that minutes of the meeting can be confidential. This employee in question insulted me. Thank you.