INSANE INTEREST CHARGED ON WOOLIES ACCOUNT EVEN DURING LOCKDOWN.

I am puzzled ,upset and feel ****med i was retrenched i explained to many of my accounts people and tried to make payments where i could,i had a balance of about R14000 on my woolies credit card account which was handed over to MBD i paid when i could get cash etc.I tried emailing and calling them to get a balance to know what or how to pay off the balance 2020 was a hard time for all and money was nowhere to be made,After many many attempts to get hold of someone just to confirm if they are receiving all my monthly payments they send me a balance break down my total now is R28000 this includes a monthly interest charge of +- R500 pm on my poor R 300 pm payment.So basically my point here is the feeling of hurt and no finish line for me with a interest charge everymonth yet i am making payments,The interest was even charge throughout the lockdown period how is that then possible ? when our banks even reduced our installments on our bond and helped.I think they have to be the worst attorneys i ever had to deal with and the manner in which this is being done am i the only person having a problem with MBD? PLEASE LOOK INTO THIS MBD I FEEL LIKE I AM BEING ****** BY PROFESSIONAL PEOPLE.