TV
Tanya V
1 reviews | Active since Jul 2016
18 Dec 2024, 08:55
Information on paid up letter incorrect - not removing the default from ITC
I Settled my Standard Bank Credit Card account. Ive been struggling with MBD and Standard Bank to remove the default from ITC for months now.
MBD supp**** me with a paid up letter with no account number on - how *********** can a company be???
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Replies (3)
MBD's replyOfficial
18 Dec 2024, 12:31Dear Tanya V
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer MBD
MBD's reply18 Dec 2024, 12:31
Official
Dear Tanya V
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer MBD
TV
Tanya V's updateReviewer Update
21 Dec 2024, 10:54Another 3 days have passed with no feedback - All I need is a letter with the correct account number how difficult can this be?
TV
Tanya V's update21 Dec 2024, 10:54
Reviewer Update
Another 3 days have passed with no feedback - All I need is a letter with the correct account number how difficult can this be?
TV
Tanya V's updateReviewer Update
27 Dec 2024, 11:09In respect of legislation and confidentiality ??? Maybe just send me the letter with the correct account number on!!!!!!! Received another letter and AGAIN NO ACCOUNT NUMBER!!!!!!
Would you like to keep the way you treat people confidential??? Im sure this is against any legislation to refuse to give a client a letter with the correct account number on!!!
Would you like to keep the way you treat people confidential??? Im sure this is against any legislation to refuse to give a client a letter with the correct account number on!!!
TV
Tanya V's update27 Dec 2024, 11:09
Reviewer Update
In respect of legislation and confidentiality ??? Maybe just send me the letter with the correct account number on!!!!!!! Received another letter and AGAIN NO ACCOUNT NUMBER!!!!!!
Would you like to keep the way you treat people confidential??? Im sure this is against any legislation to refuse to give a client a letter with the correct account number on!!!
Would you like to keep the way you treat people confidential??? Im sure this is against any legislation to refuse to give a client a letter with the correct account number on!!!