CG
Conrad G
1 reviews | Active since Jan 2022
07 Jan 2022, 09:38
Incorrect Harrasment on daily basis by MBD
I am harrassed daily by MBD on behalf of Truworths. I dont have and never have had an account with them. This I have explained on numerous occasions to numerous persons of MBD who call and harass me daily. The person they are looking for **********ly gave them my telephone number and so I am harassed. Now lets see if MBD actually respond to this review, apart from the generic response of they need more details to best assist me. The whole debt collection scene is disgraceful and needs to be better regulated. The same goes for all the companies that recklessly give credit to all and sundry in the quest for a few bucks - yes Truworths, that is you!
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Replies (3)
MBD's replyOfficial
07 Jan 2022, 12:26Dear Conrad G
We acknowledge receipt of your complaint raised herein. We apologies for the inconvenience caused. Kindly be advised that we are attending to the matter and your contact number will be removed on our data base , we will revert to you shortly.
Kinds regards
Complaints Officer
MBD
We acknowledge receipt of your complaint raised herein. We apologies for the inconvenience caused. Kindly be advised that we are attending to the matter and your contact number will be removed on our data base , we will revert to you shortly.
Kinds regards
Complaints Officer
MBD
MBD's reply07 Jan 2022, 12:26
Official
Dear Conrad G
We acknowledge receipt of your complaint raised herein. We apologies for the inconvenience caused. Kindly be advised that we are attending to the matter and your contact number will be removed on our data base , we will revert to you shortly.
Kinds regards
Complaints Officer
MBD
We acknowledge receipt of your complaint raised herein. We apologies for the inconvenience caused. Kindly be advised that we are attending to the matter and your contact number will be removed on our data base , we will revert to you shortly.
Kinds regards
Complaints Officer
MBD
MBD's replyOfficial
22 Apr 2022, 10:15Dear Conrad G
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. The matter has been addressed and resolved amicably. Kind regards COMPLAINTS OFFICER MBD
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. The matter has been addressed and resolved amicably. Kind regards COMPLAINTS OFFICER MBD
MBD's reply22 Apr 2022, 10:15
Official
Dear Conrad G
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. The matter has been addressed and resolved amicably. Kind regards COMPLAINTS OFFICER MBD
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. The matter has been addressed and resolved amicably. Kind regards COMPLAINTS OFFICER MBD
CG
Conrad G's updateReviewer Update
22 Apr 2022, 11:03Dear Complaints officer at MBD,
If the matter has been resolved then why have I received demanding SMS's on the following dates: 21 April, 14 April, 31 March, and on a weekly basis going back to January 2022 when I lodged the complaint.
Either MBD or Truworths (or both) have not updated their databases and I am still incorrectly on their databases.
Please could you explain and have another go at deleting me from BOTH of your databases and not sending me SMS's in the future.
If the matter has been resolved then why have I received demanding SMS's on the following dates: 21 April, 14 April, 31 March, and on a weekly basis going back to January 2022 when I lodged the complaint.
Either MBD or Truworths (or both) have not updated their databases and I am still incorrectly on their databases.
Please could you explain and have another go at deleting me from BOTH of your databases and not sending me SMS's in the future.
CG
Conrad G's update22 Apr 2022, 11:03
Reviewer Update
Dear Complaints officer at MBD,
If the matter has been resolved then why have I received demanding SMS's on the following dates: 21 April, 14 April, 31 March, and on a weekly basis going back to January 2022 when I lodged the complaint.
Either MBD or Truworths (or both) have not updated their databases and I am still incorrectly on their databases.
Please could you explain and have another go at deleting me from BOTH of your databases and not sending me SMS's in the future.
If the matter has been resolved then why have I received demanding SMS's on the following dates: 21 April, 14 April, 31 March, and on a weekly basis going back to January 2022 when I lodged the complaint.
Either MBD or Truworths (or both) have not updated their databases and I am still incorrectly on their databases.
Please could you explain and have another go at deleting me from BOTH of your databases and not sending me SMS's in the future.