incorrect debit order date

<p>i have an account with woolworths and my account is in arrears and that is when woolworths haded me over to mbd attoney, i told them they can only debit my account on the 26th of each month, they aggread to my surprice the debit order went throgh on the 23rd now i have to pay R150.00 retured debit order, and i specifically ask them to debit on the 26th i spoke to Ntabeleng on the 26th of August she said i must e-mail her the statement i did that and no responce from her and yesterday 05th of September i also e-mailed Raksha and still no responce from him and today i spoke to Miss Chetty she said the is nothing they can do so i need to know who must pay for that bank charges as is said they must only debit on the 26th somebody needs to phone me and let me know what is the outcome as i wont pay for something that i dit now aggree for </p>