BM
Busisiwe M
1 reviews | Active since Nov 2018
12 Mar 2025, 10:24
INCORRECT BILLING HARASSMENT
MBD collection. They don't update their database when customers paid, they keep on calling people send messages that account has not paid, I have never skipped the agreed payment, remember they are charging for calling a person and no payment in areas they even now listed November 2024 payment to in areas of which is not true, proof of payments are available. I paid on time. their contact ***. They are different people calling me daily.
Helpful (0)
Replies (2)0
Replies (2)
MBD's replyOfficial
13 Mar 2025, 08:44Dear Busisiwe M
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's reply13 Mar 2025, 08:44
Official
Dear Busisiwe M
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's replyOfficial
08 Apr 2025, 10:35Dear Busisiwe M
With reference to your query logged on the 12 March 2025.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MBD
With reference to your query logged on the 12 March 2025.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MBD
Best regards,
MBD's reply08 Apr 2025, 10:35
Official
Dear Busisiwe M
With reference to your query logged on the 12 March 2025.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MBD
With reference to your query logged on the 12 March 2025.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MBD
Best regards,