NT
Nteboheleng T
1 reviews | Active since Jun 2024
21 Jun 2024, 10:34
Inconvenience
I made a payment on the 15th as requested and an email was sent to me this morning that I failed to make a payment and I see that the balance is going up. I tried to call the call centre about this but they say I paid but cannot say why I got the email that says I did not pay and they are rude.
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MBD's replyOfficial
21 Jun 2024, 10:38Dear Nteboheleng Thutse
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
MBD's reply21 Jun 2024, 10:38
Official
Dear Nteboheleng Thutse
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD