SZ
Sinesipho Z
1 reviews | Active since Dec 2022
10 Dec 2022, 12:57
***********,Unprofessional and ******
I would give them a zero if I could.The amount of distress this company has caused me in indescribable I lost out on a job opportunity because of an account I paid in full in May 5 months later put me back on credit bureau for the same account.I have sent emails to the manager and called the office multiple times with no assistance.
Helpful (0)
Replies (4)0
Replies (4)
MBD's replyOfficial
12 Dec 2022, 09:46Dear Ms Zenani
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply12 Dec 2022, 09:46
Official
Dear Ms Zenani
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
SZ
Sinesipho Z's updateReviewer Update
01 Feb 2023, 18:54No it has not been resolved.it’s been over a month no response no investigation I paid my account in May and my name was removed from credit bureau a month later but 5 months later it appeared again for the same account so NO IT HAS NOT BEEN RESOLVED
SZ
Sinesipho Z's update01 Feb 2023, 18:54
Reviewer Update
No it has not been resolved.it’s been over a month no response no investigation I paid my account in May and my name was removed from credit bureau a month later but 5 months later it appeared again for the same account so NO IT HAS NOT BEEN RESOLVED
MBD's replyOfficial
02 Feb 2023, 09:34Good day
Please note that we have escalated the matter to the relevant department and we will revert to you.
Kind regardsCOMPLAINTS OFFICERMBD
Please note that we have escalated the matter to the relevant department and we will revert to you.
Kind regardsCOMPLAINTS OFFICERMBD
MBD's reply02 Feb 2023, 09:34
Official
Good day
Please note that we have escalated the matter to the relevant department and we will revert to you.
Kind regardsCOMPLAINTS OFFICERMBD
Please note that we have escalated the matter to the relevant department and we will revert to you.
Kind regardsCOMPLAINTS OFFICERMBD
SZ
Sinesipho Z's updateReviewer Update
01 Mar 2023, 20:18A month later still no change
SZ
Sinesipho Z's update01 Mar 2023, 20:18
Reviewer Update
A month later still no change