***********, Rude with Broken English MBD agent

*********** and rude call centre agent from MBD Attorneys. You are phoning me all the time and I have previously verified my information all the time when your stupid consultants are calling and explained that I want a detailed statement from inception until the account was handed over to you and the mandate stating that the account was handed over to your office. I have paid the account in the past with this information requested and I then requested this yet you cannot provide me with it.

I am an entitled to receive this information as per the Consumer Rights Act. as you are expecting me to pay the account. Without these documents I will not be making payments and you *********** and rude consultants with their broken English can make threats somewhere else not with myself.