SW
Schebonn W

1 reviews | Active since Apr 2013

19 Dec 2016, 11:18

*********** idiots!!!!!

<p>I have been receiving Letters of Demand from these idiots since May 2016. I have sent them proof of payments and confirmations from Virgin Active more than 10 times already confirming that Virgin Active has NOT handed me over to them and that all outstanding membership money is paid up. I have confirmation from various Virgin Active employees that I have nothing outstanding. When you try and phone these people, you have to leave a message and nobody phones you bac****!!! I have complained to their supervisors more than once but nothing gets done!!!!!! The account that they claim is handed over is also older than 36 months, should they continue to harrass me, I will get my Debt Review Agent to lodge a formal complaint!!!!!!!</p>

0
Replies (3)
MBD
MBD's reply20 Dec 2016, 08:28
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply20 Dec 2016, 09:52
Official

Dear Sir/Madam

With reference to your query logged on the 19 December 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

SW
Schebonn W's update20 Dec 2016, 10:51
Reviewer Update

Thank you for sorting this out so quick.

Kind Regards