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After complaining and calling you guys and sending emails my matter is still not handled. because you refuse to cooperate. I have asked for a statement clearly showing how you got to an outstanding balance of R1616 instead of R400. instead your *********** staff who also seem trained in dodging questions, send me a blurry jpeg, disguised as a statement, the only thing clear on that blurry picture was the amount outstanding. I put it to you that you are stalling and cannot justify the amount and in the process the interest is climbing. I see through your attempt to ****** money from me and it will not work. fact and it has become clear you rip people off and most times people pay without questioning you guys. well I want an explanation. it has been a month I have been chasing after you and your call centre agents are lousy because even they get caught out in a lie since they cannot explain, they even attempt to confuse me. your service is shocking and your conduct is disgusting to say the least. there surely must be a misconduct board of sorts that one can report you guys to. please do not respond with you will look into the matter, expect a report in 5 days! I WANT A STATEMENT!