*********** consultants, unapproved debit orders,

My patience with this constant issue is really becoming intolerable!<br> I will not be paying for a shortfall due to *********** people. <br> I request a recorded phone call made on the 24th of December, seeing as though your calls are recorded for quality purposes. <br> There was an arrangement discussed and confirmed by one of your employees at MBD. <br> I had gotten the settlement amount from your site and had arranged with that person to do a debit order of the amount that reflected on the 24th of December 2015. This amount was R10101.60! The reason I asked for the debit order was due to my bank rejecting the Hyde park branch code.<br> She confirmed this amount with me and also said once the payment has gone through she would send me my settlement letter!<br> On the 28th of December R11814.42 was debited from my account. You over charged me by R1712.82 and I did not give permission to take off that amount and it was also not the amount that was reflecting on the MBD site. I reversed the amount and paid the correct amount the same day. You are not allowed to take more money than agreed. I will not pay for any additional charges or legal fees as this issue should have been corrected.