*********** Consultants and bad service

I have been dealing with MBD for the past 4 months trying to resolve the issue regarding the 2 payments i made on my account which they claim they not seeing even though Woolworths have sent them files months ago stating that they have seen the 2 payments. I have sent numerous emails and they do not respond. I asked numerous times for my account statement and nobody has sent me such. The attitude of the consultants is **********, they try to force me to use debit order to pay for my account whereas i prefer to pay via EFT. I will not give someone permission to debit my account whereas they are *********** and their service is **********. I have seen reviews where people say they would continue debiting their accounts even after settling...