AP
Arianna P
1 reviews | Active since Apr 2022
28 Apr 2022, 08:43
Incompetence of MBD
I am absolutely shocked at MBD’s incompetence. I have been paying off an account, and had a final amount of R522 which I paid in full. They deducted this amount TWICE and have not refunded my money nor have they sent me a confirmation email that my account has been paid off. I have been calling them for a month now and have not gotten ANY assistance. They withdrew my account very quickly but have done nothing to assist me. They are *********** and absolutely shocking as a company.
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MBD's replyOfficial
28 Apr 2022, 10:42Dear Arianna P,
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards,
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards,
Complaints Officer
MBD
MBD's reply28 Apr 2022, 10:42
Official
Dear Arianna P,
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards,
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards,
Complaints Officer
MBD