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shadowangel S

1 reviews | Active since Jun 2017

16 Jul 2018, 14:51

Incompetence from a Law Firm - Speaks volumes

Debt paid in full more than a month ago. Requested letter to confirm clear credit rating and the account has been closed. Phone the call centre and you can hear someone picks up the phone, can hear people talking in the background but no answer. The phone gets slammed down. This is for T.Franca please clarify with immediate affect.

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Replies (4)
MBD
MBD's reply01 Aug 2018, 09:29
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply01 Aug 2018, 09:31
Official

Dear Sir/Madam

With reference to your query logged on the 16 July 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

sS
shadowangel S's update06 Aug 2018, 14:14
Reviewer Update
Mr Achmath Hoossen has yet to send the CORRECT letter with the correct amount on for Ms T. Franca. To date the letter has not been received, 06th August 2018. Please can MBD Credit Solutions actually be sufficient ?
MBD
MBD's reply06 Aug 2018, 15:56
Official

Dear Sir/Madam

With reference to your query logged on the 06 Auugust 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.