incompetence by telkom, bul**** by debt collectors

<p>I have been handed over to “debt Collectors” by Telkom by No fault of my own (my view). This is costing me interest and fees, which is not material but why should I pay for incompetence of others.</p> <p>I have also been billed for 4 months for a Leased line which I my mind should have been cancelled when I cancelled my ADSL. Please can this also be reversed. Appears a new ac was opened on my behalf without even checking with me….is this leagal</p> <p>I have paid the outstating fees as I have received “threatning” SMS’s and an invoice and now being hounded for fees which I believe should be “picked up” by Telkom.I have been crucified for incompetence by Telkom.</p> <p> </p> <p>I have tried contacting Telkom’s Queries department, Radio Scilence from that side.</p> <p>I have tried getting information from the debt collecting firm. Appears they have selected hearing as the info I requested has not been provided and all get ask is when are you going to pay. How does it work… first pay and then get refunded???</p> <p> </p> <p>information had been requested from MBD... I dont think the company has trained their staff to listen or action requests from their " victims"... please listen to te recordings ... one always gets reminded that the call is being recorded. Please listen to those, 1) they will assist with deliveing what the consultatnt commited to2) provide value feedback to train the staff.</p> <p> </p> <p>how does it work... pay and then claim should the victim be innocent? are we guity until proven innocent?</p> <p> </p> <p> </p> <p> </p> <p> </p>