LS
Limakatso S

1 reviews | Active since Nov 2023

23 Jan 2025, 20:02

INCOMPETENCE AND NO ASSISTANCE

I have never in my life been so frustrated. MBD is failing to provide me with a paid-up letter for a personal loan I had with Nedbank, I paid and settled the loan in February 2024 and have been calling MBD for a paid-up letter even now. No assistance at all and now Nedbank has handed me over. I am really disgusted with your service. I do not know why companies and institutions continue to use your services. VERY ***********!!!!!!!!

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Replies (1)
MBD
MBD's reply24 Jan 2025, 10:23
Official
Dear Limakatso S

We acknowledge receipt of your complaint raised herein. We apologies for the inconvenience caused. We will investigate the matter and furnish you with our feedback shortly.  

Kind Regards 
Complaints Officer 
MBD