JM
Johnie M

1 reviews | Active since Jun 2019

16 Jul 2020, 08:14

Incompetence

MBD is working for a number of companies however it's MBD's duty to do follow ups with the companies to make sure that clients pays . I have an account with Markhams & not MBD so I have to pay Markhams which I do on a month to month but MBD still finds the nerve to send me sms saying that I'm owing . MBD should formulate a system that alerts them too when payment is made as opposed to hounding as if payments aren't being made.

0
Replies (1)
MBD
MBD's reply16 Jul 2020, 08:52
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.