JP
Jozua P

1 reviews | Active since Sept 2015

22 Sept 2015, 14:32

INCOMPETENCE

I have an overdue account that was handed to MBD, arrangements were made and I have been paying accordingly. 2 Months ago I got a sms stating that the account will be tracked from the 27th, the 27th came and my account was debited with the amount that was only supposed to be debited off the account once remuneration was received, ON THE LAST DAY OF THE MONTH! The remaining funds in my account was gone and I had to make alternative arrangements to get to work. This happening upset me but thinking it's a honest mistake I left it. Now on the 22nd of September I get a sms again stating my account will be tracked from tomorrow, 23 September. If they debit the account again before the agreed upon date (THE 30 of EACH MONTH) then how the hell do they expect me to get to work, buy food for the family etc? If I cannot get to work, how do I earn a salary to pay the creditor?<br> <br> Are the people working there so *********** that they cannot even click on an instructed date? If they debit my account again I will close my account and make them explain to the creditor why they cannot deliver. I have no problem paying my dues, but not like this! <br> <br>

0
Replies (1)
MBD
MBD's reply22 Sept 2015, 15:52
Official
Hello JoshP,

Dear JoshP

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC