SM
Solomzi M

1 reviews | Active since Mar 2026

16 Mar 2026, 18:27

IMPOSSIBLE TO GET PAID UP LETTER

I settled my Vodacom account in September 2025 and its mid-March 2026, I don't know how many calls and emails I have to make/send to get my Paid-up letter. They have been telling me that they will escalate the issue. Are these people aware that credit score can literally hurt people's futures and of their families. Can someone please help me MBD.

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Replies (1)
MBD
MBD's reply18 Mar 2026, 15:43
Official
Good day Solomzi M

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD