NG
Nikita G

1 reviews | Active since May 2019

12 May 2019, 16:30

I'm not who you say I am!!!!!

I keep receiving messages and calls from MBD claiming that I have overdue Direct Axis and Galaxy accounts. I have never had such accounts and when they call they ask for a Nina Malan. I am not this person and I have requested on numerous occasions that they remove my number from their listing but they don't!! My husband called on Wednesday to ask them to remove my number and now... they are messaging him about the outstanding accounts!!! This is absolutely shocking and the fact that nobody can understand that we are not who they are asking for is ridiculous... should we give a DNA sample??? PLEASE STOP CALLING ME!!!!!!!!!!

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Replies (2)
MBD
MBD's reply13 May 2019, 10:48
Official
 
Dear Nikita Geral , May 12, 2019
 
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
 
Kind regards 
COMPLAINTS OFFICER 
MBD CREDIT SOLUTIONS (pty) Ltd 
MBD
MBD's reply21 May 2019, 13:19
Official
Dear Sir/Madam
 
With reference to your query logged on the 12 May 2019.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. 
 
 
Kind regards 
COMPLAINTS OFFICER 
 
MBD Legal Collections (Pty) Ltd