AO
Adele O

1 reviews | Active since Oct 2014

06 Dec 2017, 14:22

******* HARASSMENT AT PLACE OF WORK

Absolute illiterate people working at this place. They keep on phoning me at my work after I have sent emails in writing, told them over the phone to stop calling me at work as I am not allowed these calls at my place of work. Calls are being recorded? Seriously people? Whats the use if you don't use them. They only use the so called recordings when it suits them. According to law you are NOT allowed to harass someone at their place of work if they requested not to!!!!! Then they started phoning my family and friends on their numbers? Where the hell do they get that information? What right to they have to do that? They harass my friends and family. I am sure that is also not legal. They keep on threatening me I need to pay my Truworths account. Well send me a statement from Truworths where it reflects my last payments made to them because according to my knowledge its been paid many years ago, about 4 or 5. After requesting this information SO MANY TIMES, I keep getting a document with the capital amount with fees added to it....is that a Statement? No its not. Please people, get your act together or go back to school to get your fees back because you don't know what you are doing, or you just keep on trying to trick people in to paying bogus accounts. I will KEEP putting the phone down in your ear until you send me the CORRECT Statement from Truworths with the last payments I made. IF I did not pay it, then you should be able to prove so? STOP calling until I receive it. Plain and simple

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Replies (3)
MBD
MBD's reply06 Dec 2017, 15:47
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD
MBD's reply21 Dec 2017, 09:53
Official

Dear Sir/Madam

With reference to your query logged on the 06 December 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

AO
Adele O's update21 May 2019, 10:21
Reviewer Update
And AGAIN 2 years later MBD is harassing me at my place of work.  Heard nothing since this last post above in 2017.  STILL no information and correct information provided as I requested 2 years ago. When I asked the lady WHY are you contacting me at work, she rep**** 'because I am authorized to do so and I will keep on phoning you at your work' Really?  What you are doing is not legal.  Please stop.  If you cant provide me with information that is correct, please stop harassing me.  You really seem illiterate or just thick-skinned.  You sit in a call centre, dont read your notes, or just ignore them and just keep phoning.  PLEASE STOP Again I ask that you DO NOT contact me at my place of work.