******* activity

I have been contacting MBD on numerous occasions... Speaking to different consultants all the time..I have raisd d my concerns with regards to my Woolworths credit card that went from R23000 to R28000 within a month...It seems to me that my payments that I've been making hasn't even been deducted Something doesn't seem right here...I spoke to a consultant and she said I would receive a statement immediately after the telephonic discussion but I'm still waiting...The next step would be to take this matter to the ombudsman... Why can't they explain how my account miraculously increased in one month by a R5000...I requested a statement and I'm still waiting..I have called in many times and sent emails.I would also like to mention that If my account balance could be dishonestly amended then I fear to think of what ******* amended information is on my statement but I will stand by the fact that an account cannot go from 23000 to 28000 in one month and especially not with current interest rate during this pandemic..I want my statement