MS
Mark S

1 reviews | Active since Apr 2010

02 Aug 2016, 13:47

Identity theft

<p>MBD has been harassing me with SMS and telephone calls concerning a Truworths account that was opened in my name with a ********** identity document. I send an affidavit and multiple emails to their call centre.</p> <p> </p> <p>MBD’s call centre is unable or willing to assist.</p>

0
Replies (2)
MBD
MBD's reply04 Aug 2016, 08:19
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,

MBD
MBD's reply08 Aug 2016, 08:17
Official

Dear Sir/Madam

With reference to your query logged on the 02 August 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,