TS
Tebogo S

1 reviews | Active since Jun 2013

27 Sept 2018, 13:54

I WANT MY REFUND

I Paid R3102 more than what I was meant to pay and I have been asking for a refund and I haven’t received anything.

They are quick to call and tell you that you owe people money but they are sitting with my money.

I’ve settled the account and I have received nothing.

The account is apparently sitting with Virgin active and they said it would take 7 days to refund.

It’s 4 weeks later

0
Replies (1)
MBD
MBD's reply27 Sept 2018, 14:33
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC