GH
Gerard H

1 reviews | Active since Feb 2023

09 Feb 2023, 15:16

I want my paid up letter.... Pathetic service

Absolutely pathetic service. I am waiting for my settlement letter since April 2022. I discovered they did not update the credit bureau either. I have called numerous times but they simply don't send a paid up letter. I don't know what to do as they simply can't help and I cant move forward without a paid up letter.

0
Replies (2)
MBD
MBD's reply09 Feb 2023, 16:14
Official
Dear Gerard Van Haght

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
GH
Gerard H's update16 Feb 2023, 04:35
Reviewer Update
Hi there
In keeping up with the pathetic service, I have still not received any feedback.