PN
Phelo N

1 reviews | Active since Sept 2014

04 Oct 2017, 13:21

I have been asking MBD to request my MTN line activation for 3 months now

I have an MTN cellphone account that was handed over to MBD, I made payment arrangements with them and I have been paying well for 3 months now. I requested MBD for my MTN line activation and they 3 months ago already and I always get told that they will request an activation fee from MTN but no one ever really gets back to me about the matter. I have contacted them more than twice since the initial request.

Attrocious service!

0
Replies (2)
MBD
MBD's reply04 Oct 2017, 13:54
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply14 Oct 2017, 09:06
Official

Dear Sir/Madam

With reference to your query logged on the 04 October 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC