GM
Gaisano M

1 reviews | Active since Jun 2015

04 Jan 2018, 10:32

I dont even have no knowledge of these accounts

I have been receiving sms's from MBD telling me I need to pay or settle some accounts that I have absolutely no knowledge of. I called their NOISY and UNPROFESSIONAL call centre regarding this yesterday but today again I receive sms's about a Truworths account, TV Licence and Foschini account that I do not even own or know of. I told the lady at the call centre to please remove my numbers as I do not own these account... When giving her one of the account number reference numbers she asked if I am Mr Vusi like really YOU ARE SPEAKING TO A WOMAN!!! She then advised my number will be removed but I’m still getting these annoying sms's - CAN SOMEONE PLEASE REMOVE MY NUMBER FROM YOUR DATABASE PLEASE!!! The account reference numbers are: *Truworths: ********** ********** *TV Licence: ********** 13 *Foschini: ********** ********** 44

0
Replies (2)
MBD
MBD's reply04 Jan 2018, 10:52
Official

Dear Gaisano , Thu, Jan 4, 2018 10:32 AM

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply02 Feb 2018, 11:12
Official

Dear Sir/Madam

With reference to your query logged on the 04 January 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC