MD
Mihaela D

1 reviews | Active since Mar 2009

25 Aug 2016, 07:40

I do not have a business SABC License!!!!!

<p>Morning,</p> <p>For the last couple of months I kept on receiving once a week an SMS about a legal action being imminent on my business acc with SABC TV Licenses.</p> <p>I called immediately the number on the sms ********** and usually after holding over 20 min there was no answer. Today there was an answer and I was so surprised I didn't even get the name of the person answering; I was sooo happy to be able to state my case but my happiness was short lived as the agent dropped the call after I stated my case: I told her I do not own a business in South Africa, never did, I do not have a TV license and I ask her to please, please, please remove my cell number from the database. I doubt any action was taken as she dropped the call.</p> <p>Any suggestions how to get my phone number removed from this data base?</p> <p>Thanks</p>

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Replies (2)
MBD
MBD's reply25 Aug 2016, 13:21
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

MBD
MBD's reply09 Sept 2016, 14:20
Official

Dear Sir/Madam

With reference to your query logged on the 25 August 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC