1 reviews | Active since Apr 2018
I am not happy with MBD treatment.
good day
Thabo Mokoena called on the 16th April at 15:07 from MBD regarding my Capitec Loan account and he mocked me and criticized me about my last month payment. he said my affordability is not R10 and he is not worried about my account because its not his name that is listed by ITC but mine and how do I feel paying R20 on my account. he went on to handover the phone in the middle of the conversation to the other lady without my consent, I was just hanging on the phone not sure if he still online or not. I do not believe that there is a company that allow such behavior in the whole wide world, this is unacceptable.
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
