1 reviews | Active since Apr 2018
I AM DONE WITH MBD!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I feel like im losing my mind its been two years of me complaining about MBD attorneys, Two days ago i received a call spoke to the lady even though she threatened me i gave her my payment arrangement and the call was done this morning before 8 i get another call from a lady by the name of Elizabeth she was so rude i said i got a call two days ago i made a payment arrangement and the more im trying to speak the more she says mam mam mam over and over again to the point where i cant get a word in, These call centre agents has no phone etiquette and i yelled at her. I called my lawyer after asked advice and im opening a harassment case against MBD i am done having to deal with *********** disrespectful uneducated call center agents we all are human and unfortunately i fell behind on my account but i don't need someone to call me 20 times a day for me to repeat myself and say the same thing then they get rude and say well if u don't want us calling u pay the account in full or maybe u should have made debt then u wouldn't be here I AM DONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
