DL
Danielle L
1 reviews | Active since Nov 2013
14 Mar 2023, 09:07
How am I supposed to find out what you want from me when you never talk to me?
Your Company has been phoning me before 8am since 7 March 2023. When I get the opportunity to answer the call (because I am driving to work before 8am), the call is cancelled. I got an SMS to call you back, which I did. You put me on hold for 3-8 minutes and then drop the call??? How am I supposed to find out what you want from me when you never talk to me?
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MBD's replyOfficial
14 Mar 2023, 09:26Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply14 Mar 2023, 09:26
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD