Horrible, unorganized, no communication between staff always need to explain the same situation over and over again which shows that there is no notes made by agents on customer profiles

Horrible, unorganized, no communication between staff always need to explain the same situation over and over again which shows that there is no notes made by agents on customer profiles. Very ********* by releasing confidential account details without verifying that you dealing with the correct customer in question. All in all very poor service