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Nomzamo N

1 reviews | Active since Jun 2011

27 Feb 2017, 13:34

horrible service at MBD

<p> I had an account with Edgars that was handed over to MBD I settled the account in April already but according to MBD Edcon hasn't updated My records and I went to Edgars today to check only to find that I owe R1,149.41 how is that possible because I paid the full amount I was owing and I requested for the account to be closed as well.</p> <p>This is frustrating L L now because this account was paid up 7 months ago how long does it take for Edcon to updated accounts?</p> <p>since then i have beeing doing followups with MBD but they dont seem to come to the party and my name is now bad because of them and the account is hannded over again to another Attorney’s.this is horrible and annoying.</p> <p> </p>

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Replies (4)
MBD
MBD's reply27 Feb 2017, 15:47
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

NN
Nomzamo N's update27 Feb 2017, 15:52
Reviewer Update

i will aprreciate that.

MBD
MBD's reply28 Feb 2017, 13:20
Official

Dear Sir/Madam

With reference to your query logged on the 27 February 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

NN
Nomzamo N's update28 Feb 2017, 13:35
Reviewer Update

yes Happy did contact me yesterday but i will only agree that my matter is resolved once my name is cleared and given proof that i did settle my account.