RM
Richard M
1 reviews | Active since Feb 2022
02 Feb 2022, 14:40
Horrible Service!!!
I called MBD numerous times in a period of two days requesting a settlement letter and each consultant that I spoke to assured me that it will be sent to me via email within 15 minutes time and still I haven't received anything. I asked to be transferred to a manager who also assured me that the letter would be sent to me. There has been no communication whatsoever from their side. Horrible customer service!
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MBD's replyOfficial
02 Feb 2022, 15:58Dear Mr Makwela
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply02 Feb 2022, 15:58
Official
Dear Mr Makwela
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD