RP
Rabia P
1 reviews | Active since Nov 2023
28 Nov 2023, 14:06
HORRIBLE!!!
Horrible service. I made a debit order arrangement and my account is not even in arrears anymore but these agents are still calling. Then when I answer they put down. You are disturbing my work every single day. Take me off your damn list and tell your agents to do their jobs properly.
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Replies (2)
MBD's replyOfficial
28 Nov 2023, 15:06Dear Rabia Pelwan
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply28 Nov 2023, 15:06
Official
Dear Rabia Pelwan
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's replyOfficial
12 Jan 2024, 16:33Dear Rabia Pelwan ,
With reference to your query logged on 28 November 2023 at 3:06pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
With reference to your query logged on 28 November 2023 at 3:06pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
MBD's reply12 Jan 2024, 16:33
Official
Dear Rabia Pelwan ,
With reference to your query logged on 28 November 2023 at 3:06pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
With reference to your query logged on 28 November 2023 at 3:06pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD