********** behaviour and service

I received a call from MBD a kuleleko called me and I am so angered by her attitude and lack of customer service. In general when med calls they put you on hold when you answer. As I kept asking if it pertains to a certain account (which I have made payment on) she kept trying to attack me. I eventually got angry and swore at her.MBD needs to employ more knowledgeable and customer centric individuals, their lack of customer service is not helping them at all. Overall they suck at what they do.