ZM
Zizipho M

1 reviews | Active since Apr 2022

01 Nov 2024, 09:54

HIDEOUS

I KEEP ON GETTING CALLS AND SMS's FROM YOU BECAUSE SOMEONE I USED TO KNOW ADDED ME AS A NEXT OF KIN ON THEIR ACCOUNT, I DO NOT HAVE THIS PERSONS CONTACT DETAILS AND I DON'T EVEN KNOE WHERE THEY STAY, I HAVE NO COMMUNICATION WITH THEM AND YET WHEN I CALLED ONE OF YOUR CONSULTANTS TOLD ME THAT YOU CANNOT DO ANYTHING THE PERSON NEEDS TO CONTACT YOU AND REMOVE MY DETAILS. CAN YOU REMOVE MY DETAILS FROM YOUR SYSTEM AND STOP BOMBARDING ME WITH CALLS AND MESSAGES? I DO NOT OWE YOU ANYTHING. YOU NEED TO CALL YOUR CLIENT. SURELY THEY GAVE YOU THEIR WORK NUMBER AND LEAVE ME ALONE.

0
Replies (1)
MBD
MBD's reply01 Nov 2024, 10:04
Official
Dear Zizipho M

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD