KB
Karabo B
1 reviews | Active since May 2021
11 Nov 2025, 14:08
Hidden Legal Fees After Account Paid in Full
I have settled all outstanding payments as per the agreement. When I requested the paid-up letter, I was informed that I still need to pay legal fees. However, the original letter I received clearly indicated that the legal fees were R0.00.
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Replies (2)
MBD's replyOfficial
12 Nov 2025, 14:36Good day Karabo B
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply12 Nov 2025, 14:36
Official
Good day Karabo B
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
KB
Karabo B's updateReviewer Update
03 Dec 2025, 10:51Thank you
KB
Karabo B's update03 Dec 2025, 10:51
Reviewer Update
Thank you