AR
Alan R

1 reviews | Active since Oct 2016

12 Oct 2016, 09:00

Harresment for Incorrect Number

<p>I have had a particular cellphone number for around 10yrs. For the last 3 years these people have been phoning looking for a particular person. Despite me trying to be nice, then angry, the downright rude these people do not get the message that this phone number does not belong to the person they are looking for. Trying to contact their office, it never gets answered and the voicemail you leave they never phone back. If someone will contact me I can prove this number does not beloing to the person (I have a bill from the service provider). Their contact people are useless, rude, do not listen and do not give out any details that will help resolve the issue. I am now considering engaging a lawyer and lodging a ******** case of harrasment against them. Maybe the courts can force to them to listen. And I will go after them for costs as well.</p>

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Replies (1)
MBD
MBD's reply12 Oct 2016, 11:53
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.