LB
Lize B

1 reviews | Active since Jul 2011

23 Mar 2018, 11:38

Harrassment over an account that has been closed

MBD has been harrassing me regarding a TV licence that I did not take out. I have sent them an affidavit many many times and Carol Tibbets told me it was transferred back to the SABC. Then VVM attorneys started harrassing me. I spoke to Angelina who asked me to send the affidavit to her. I did and they confirmed that the account is now closed. Even after that MBD is harrassing me again now. Two VERY rude ladies phoned me from their offices telling met that I am still liable to pay even though I did not take out the TV licence. They are sending me sms'es on a daily basis. This matter has been sorted out and they need to stop harrassing me before I lodge a formal complaint. The service is absolutely SHOCKING and the people very rude.

0
Replies (2)
MBD
MBD's reply23 Mar 2018, 12:00
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply26 Mar 2018, 08:52
Official

Dear Sir/Madam

With reference to your query logged on the 23 March 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.