1 reviews | Active since May 2021
Harrassment from MBD Collections
In 2020, there was ***** committed on my name which after vodacom investigated, the dispute was resolved and i indicated telephonically to the customer service personnel that i no longer wished to continue with the month to month contract especially after this incident
I have recently started receiving calls from MBD collections indicating that i have to settle a debt of R10800 that i owed to vodacom, i am in utter disbelief, how do i owe for a service i never used especially after vodacom went ahead and renewed a contract **********ly without my knowledge.
I find this very distasteful, i have remained a vodacom prepaid customer for years, however given the frustration I am currently facing with this, i will be porting my number soon.
Please effectively cancel this contract and send me the breakdown of the monies i supposedly owe to you and how you arrived at this. Vodacom you should be ashamed of yourself, I gave you more than 3 years out of a contract that was 24 months and yet you continue to harass and tarnish my name with your phone calls of monies owed for a service i never used.
CAN MBD collections stop harassing me!!!
We acknowledge receipt of your query raised the matter is receiving our attention and it has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback.
Kind Regard,
Complaints Officer
MBD
We acknowledge receipt of your query raised the matter is receiving our attention and it has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback.
Kind Regard,
Complaints Officer
MBD
