CF
CHARMAINE F

1 reviews | Active since Dec 2016

10 Jul 2017, 18:01

HARRASSMENT FOR YEARS NOW!!!

<p>This is my 3rd Hello Peter review I am writing about MBD! My contract phone was ****** on 01/01/2009, I called MTN to block the simcard, MTN confirmed it's blocked. AUG 2009 I received a huge bill, called MTN, they confirmed the simcard was NEVER blocked, they Blocked it, SEPT 2009 I received another huge BILL, called MTN - They apologised and after numerous e-mails going back and forth, MTN sent me an account which confirmed they wrote off the amount. 2 years later, MBD sent me an sms which confirmed my account was handed over to them. This is 8 years down the lane, AFTER I SENT ALL THE PROOF TO HOW MANY CONSULTANTS AT MBD, ONCE AGAIN THEY POP UP AND SENDS ME THREATENING SMS!!! STOP STOP STOP BOTHERING ME!!!!!! GO BACK TO MTN AND ASK THEM TO PROVIDE ALL THE PROOF, I AM DONE STRESSING ABOUT THIS!!!!</p>

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Replies (3)
MBD
MBD's reply11 Jul 2017, 08:42
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

CF
CHARMAINE F's update11 Jul 2017, 10:41
Reviewer Update

I really do NOT want feedback, go to MTN and sort it out with them. Like I said, 8 years ago..... does this make sense to you???? no more daily sms and calls, please harrass MTN who needs to get their facts straight.

MBD
MBD's reply05 Sept 2017, 08:56
Official

Dear Sir/Madam

With reference to your query logged on the 11 July 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC