NR
Natalie R
1 reviews | Active since Jul 2017
30 Sept 2023, 09:52
Harrassment
What a bunch of rude people, im getting 5 to 6 calls a day from them for someone elses account, i have asked to be removed off their system, i have reported them to the Regulator and still im getting calls, this is totally unacceptable, they dont even give you a chance to talk, they over talk you or put the phone down in your ear, i even called back to speak to a supervisor and same happens, You must teach your call centre manners firstly, secondly get your facts right before harrassing people, disgusting manners and a waiste of my time 8n having to put up with this nonsense
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Replies (1)MBD's replyOfficial
02 Oct 2023, 09:22Dear Ms Le Roux
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply02 Oct 2023, 09:22
Official
Dear Ms Le Roux
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
