NR
Natalie R

1 reviews | Active since Jul 2017

30 Sept 2023, 09:52

Harrassment

What a bunch of rude people, im getting 5 to 6 calls a day from them for someone elses account, i have asked to be removed off their system, i have reported them to the Regulator and still im getting calls, this is totally unacceptable, they dont even give you a chance to talk, they over talk you or put the phone down in your ear, i even called back to speak to a supervisor and same happens, You must teach your call centre manners firstly, secondly get your facts right before harrassing people, disgusting manners and a waiste of my time 8n having to put up with this nonsense

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Replies (1)
MBD
MBD's reply02 Oct 2023, 09:22
Official
Dear Ms Le Roux

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD