AG
Ayanda G

1 reviews | Active since Jan 2018

24 Apr 2019, 09:41

Harrassment

MBD Attorneys have consistently harrased me since 2014 claiming that they are representing MTN. In July 2015 I have sent through proof that my MTN account was up to date but this was never updated on their side. None of their call centre agencies seem to reason as I have tried explaining the matter to them and when I ask what feedback has MTN given them as they claim that they are representing them, and they say that this is between myself and MBD. Upon enquiring with MTN, MTN informs me that my account is up to date and that MBD is not representing them.

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Replies (1)
MBD
MBD's reply24 Apr 2019, 10:16
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC 

Best regards,