EM
Esther M

1 reviews | Active since Jul 2018

12 Aug 2024, 09:27

Harrassing Agency

Wish there was a minus rating. MBD are harrasing me on a daily basis, I have arrangements on my account, I keep to the arrangements made, however they call 2-3 times a day. Not sure if this is their way of increasing my debt so that I don't finish paying. All they want is to add a debit order on your account so that they can rip you off better. MBD one call in 3 months for someone that pays, would not hurt anyone. Stop harrasing your customers.

0
Replies (2)
MBD
MBD's reply12 Aug 2024, 09:36
Official
Dear Esther Mampuru

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
EM
Esther M's update24 Jan 2025, 09:01
Reviewer Update
Hello MBD
This issue is still not resolved, and I am still being harassed by your consultants. Please stop calling me